How many complaints has Call Assist received?

Firm Name: Call Assist Ltd
Period covered in this report: 01/11/2025 - 30/04/2026
Brands/trading names covered: Call Assist, Start Rescue

	Number of Complaints opened by volume of business
	Provision (at reporting period end date)	Intermediation (within the reporting period)	Number of complaints opened	Number of complaints closed	Percentage closed within 3 days	Percentage closed after 3 days but within 8 weeks	Percentage upheld	Main Cause of complaints opened
Banking and Credit Cards	N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Home finance	N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Insurance and Pure Protection	3.73	N/A	756	748	26.58	72.35	47.08	Delays/Timescales.
Decumulation	N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Investments	N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Credit Related	N/A	N/A	N/A	N/A	N/A	N/A	N/A	N/A